FREQUENTLY ASKED QUESTIONS



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Product Information
Ordering Kiyoseki
Payment Information
Shipping Information
Warranty and Returns Policy

 

 

PRODUCT INFORMATION


Q. How do I order the Kiyoseki?
A. Ordering the Kiyoseki EASY!
          1. Order Online at www.kstyler.com: It’s Safe secure, and easy!          
          2. Order by phone: (973) 287-5181

 

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  PAYMENT INFORMATION


Q. How does the $14.95 for 30 Day Trial Offer Work?
A. Our risk-free trial offer lets you try the Kiyoseki in your home for 30 days with one single payment of $14.95. If you decide to keep the Kiyoseki you will be billed 3 monthly payments of $39.99. If you decide to return the Kiyoseki you will be refunded in full (excluding shipping upon return).

Q. When does the trial period begin?
A. The 30 day trial period beings when you receive your Kiyoseki.

Q. How do I know it’s safe to use my credit card online?
A. All credit card information is secure. When our order form asks you to enter sensitive information (such as a credit card number) that information is protected with the best security and encryption technology in the industry.

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SHIPPING INFORMATION


Q. How long will it take to receive my Kiyoseki and how will it ship?
A. Your Kiyoseki will deliver in approximately 2-3 weeks via DHL Ground. Please supply a valid e-mail address. You will receive an email from DHL with your shipping confirmation and tracking number

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WARRANTY AND RETURNS POLICY


Q. Is my Kiyoseki covered by a warranty?
A. Yes, every Kiyoseki is covered by a manufacturers 60-Day Limited Warranty!

Q. Procedure for Warranty Repairs or Replacement
A. If warranty service is necessary, the original purchaser must pack the product securely and send it postage paid with a description of the defect, proof of purchase, and a check or money order for $19.99 to cover return postage and handling to the following address:  Tristar Products Inc., P.O. Box 3007, Wallingford, CT 06492

Q. How do I go about returning my Kiyoseki?
A. If you’re not 100% satisfied- for any reason- contact a Kiyoseki Customer Service Representative at (973) 287-5181 for a full refund or credit (Excluding shipping upon return).

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